State Farm® Insurance Agent Frank Walker

"I have been insured with State Farm since I was 16 years old and I worked for State Farm for 35 years. My dad was an agent who took me to work with him one day and the next thing I knew, 35 years had passed for me working as a licensed agent. When I left State Farm, I had to find an argent who would look after my policies like I use to do when I worked there and I found Frank Walkers Office. They never let me forget a payment and always call to wish me a happy birthday. In todays age with everything being electronic, it's nice to still have a neighborhood office I can go t when needed. I usually deal with Barbara in the office and she is always on top of things and it a pleasure to deal with. If you are looking for personal service and knowledgeable office staff, Frank Walker State Farm is the office to choose!"

"I want to personally thank Frank Walker State Farm for their unwavering commitment to professionalism and compassion. I have been with them for over twenty years, and last year was a tragic personal experience for our family. The entire team showed empathy and respect for our family especially Barbara Sandoval, who was so kind and supportive. She really went the extra mile to help us and make all our business transactions smooth all the while showing us nothing but kindness. A true professional that is so rare to find Thank you !"

"I have worked with Frank Walker StateFarm for years and won’t look anywhere else. Their staff is attentive, thorough and patient. Have to give a special shoutout to Raquel Neves. My policies are a bit complicated with all the vehicles we have and different due dates, she always makes sure to send reminder texts/calls and is very helpful with ANY issue I may have. She is awesome!"

"This post is really about the customer service, because paying car insurance is not something I particularly care for (ha). I spoke with Rachel today who was very kind and helpful. She actually worked with me on ways to lower my monthly rate. I thought she was really nice and it was a pleasure to speak with her and receive the assistance that I got. Thank you, Rachel."

"I love this Statefarm. Everyone is super nice and helpful, especially the agent Leslie Martinez, she’s great. They make everything seamless here. I insure all my cars here, even my right hand drive Japanese imported car that is typically a pain in the you know what to insure due to them not selling that car in the USA, Leslie and her team made it easy and the rate was very affordable. Give them a call and see what they quote you."

"I was very pleased with this insurance agency and their staff. Mr. Fritz Jules showcased patience with my parents, went over and beyond to make sure they got the proper and affordable coverage in a timely manner. He respond in a timely manner with tasks and information he had control over throughout our process. Also, due to being bilingual, he was able to direct my parents personally when I was not available while I was at work. Thank you."

"I have been a long time customer of Frank Walker State Farm Insurance in Cooper City. Couple of reasons why I have stayed with Frank. First, Frank is always available for any question I have. He also does a yearly review of all my policies, looking to make sure I'm properly insured, and helping me save money. Second, his office manager Lourdes whenever Frank is not there, is available to answer my questions or help with any issue. As many of you know Citizens is the worst, and there always an issue with them. Third, Frank has great office staff, I recently have been working with Leslie with several of my condo insurance policies, and she made the process so easy. This is why I highly recommend Frank Walker State Farm ."

"On 4/2/2024 I had a conversation with Leslie. She clarified with me about the letter from my insurance company. Leslie is very friendly and patient. She not only answered all my questions. She set up her own calendar to remind me the to do list of my next renewal. Thanks Leslie. David is so knowledgeable and helpful. He tries hard to work for you. Thanks David. On 6/8/23 David helped me to clarify the insurance rate hike. He was patient and went through details with me. I appreciate his service. Thanks David. On 9/2023 I encountered some problem in homeowner insurance . David solved it in the shortest time frame. His experiences and efficiency is so much appreciated."

"Been with State Farm for the past 3 years and I have always received good customer service and care. I have never met Racquel but I promise you the voice behind the phone mirrors her beautiful personality. She exudes great customer services, her friendly voice and helpfulness is second to none. She is definitely the person needed as a starting point at this Agency. You will already know the service you would receive because she is “SIMPLY THE BEST. I would recommend this Agency 2000%! They value their customers and serve to ensure you’re satisfied."