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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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J Rushetsky

April 16, 2024

5  out of  5 rating by J Rushetsky
"I have worked with Frank Walker StateFarm for years and won’t look anywhere else. Their staff is attentive, thorough and patient. Have to give a special shoutout to Raquel Neves. My policies are a bit complicated with all the vehicles we have and different due dates, she always makes sure to send reminder texts/calls and is very helpful with ANY issue I may have. She is awesome!"
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Melanie Kalmin

April 15, 2024

5  out of  5 rating by Melanie Kalmin
"This post is really about the customer service, because paying car insurance is not something I particularly care for (ha). I spoke with Rachel today who was very kind and helpful. She actually worked with me on ways to lower my monthly rate. I thought she was really nice and it was a pleasure to speak with her and receive the assistance that I got. Thank you, Rachel."
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Steven

April 15, 2024

5  out of  5 rating by Steven
"I love this Statefarm. Everyone is super nice and helpful, especially the agent Leslie Martinez, she’s great. They make everything seamless here. I insure all my cars here, even my right hand drive Japanese imported car that is typically a pain in the you know what to insure due to them not selling that car in the USA, Leslie and her team made it easy and the rate was very affordable. Give them a call and see what they quote you."
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OpenDor Foundation

April 13, 2024

5  out of  5 rating by OpenDor Foundation
"I was very pleased with this insurance agency and their staff. Mr. Fritz Jules showcased patience with my parents, went over and beyond to make sure they got the proper and affordable coverage in a timely manner. He respond in a timely manner with tasks and information he had control over throughout our process. Also, due to being bilingual, he was able to direct my parents personally when I was not available while I was at work. Thank you."
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Pat diaz

April 12, 2024

5  out of  5 rating by Pat diaz
"I have been a long time customer of Frank Walker State Farm Insurance in Cooper City. Couple of reasons why I have stayed with Frank. First, Frank is always available for any question I have. He also does a yearly review of all my policies, looking to make sure I'm properly insured, and helping me save money. Second, his office manager Lourdes whenever Frank is not there, is available to answer my questions or help with any issue. As many of you know Citizens is the worst, and there always an issue with them. Third, Frank has great office staff, I recently have been working with Leslie with several of my condo insurance policies, and she made the process so easy. This is why I highly recommend Frank Walker State Farm ."
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Danny Bernabe

April 9, 2024

5  out of  5 rating by Danny Bernabe
"It was a pleasure working with agent Martinez. Very professional and quick responses in assisting with my policies will continue me to work with State Farm"
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Yossi Cohen

April 2, 2024

5  out of  5 rating by Yossi Cohen
"I recently needed to rene­w my insurance policy. Leslie and the te­am pulled it off. Their expe­rtise shone through. I %100 recommend the­ Frank Walker Agency for insurance ne­eds."
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m p

April 2, 2024

5  out of  5 rating by m p
"On 4/2/2024 I had a conversation with Leslie. She clarified with me about the letter from my insurance company. Leslie is very friendly and patient. She not only answered all my questions. She set up her own calendar to remind me the to do list of my next renewal. Thanks Leslie. David is so knowledgeable and helpful. He tries hard to work for you. Thanks David. On 6/8/23 David helped me to clarify the insurance rate hike. He was patient and went through details with me. I appreciate his service. Thanks David. On 9/2023 I encountered some problem in homeowner insurance . David solved it in the shortest time frame. His experiences and efficiency is so much appreciated."
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Claudia Gill

March 25, 2024

5  out of  5 rating by Claudia Gill
"Cynthia went above and beyond helping us out, what a pleasure to work with her. Thanks"
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JO RIVEIRA

March 22, 2024

5  out of  5 rating by JO RIVEIRA
"Andrea was very helpful and got me the information that I needed promptly. She was very nice and a pleasure to deal with. Very professional. She needs to be commended! It is always a pleasure to work with Andrea, she is the best. Thank you Andrea :)"
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William Saladrigas

March 20, 2024

5  out of  5 rating by William Saladrigas
"Frank Walker and his staff have been excellent managing our vehicle and boating insurance needs. Their sales and claim service response is second to none. We are very happy and secure with Frank Walker’s State Farm Insurance Agency."
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Rick Dobr

March 20, 2024

5  out of  5 rating by Rick Dobr
"Great service from Leslie at the Frank Walker agency. She listened to what I needed and found the perfect product at a great price. Thank you for all of your help!"
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Michael Silecchia

March 18, 2024

1  out of  5 rating by Michael Silecchia
"The agents here are highly unprofessional. They give you the classic run around and none of them are consistent with their answers. There seems to be a huge disconnect between this office. Will not be using again. Very disappointing."
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j Carchi

March 13, 2024

5  out of  5 rating by j Carchi
"They are a very good agency. Always very helpful. I recommend them 100 %"
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Crucita J

March 7, 2024

5  out of  5 rating by Crucita J
"Been with State Farm for the past 3 years and I have always received good customer service and care. I have never met Racquel but I promise you the voice behind the phone mirrors her beautiful personality. She exudes great customer services, her friendly voice and helpfulness is second to none. She is definitely the person needed as a starting point at this Agency. You will already know the service you would receive because she is “SIMPLY THE BEST. I would recommend this Agency 2000%! They value their customers and serve to ensure you’re satisfied."
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Jose Rodriguez

February 27, 2024

5  out of  5 rating by Jose Rodriguez
"Cynthia is always the best to deal with. She is very knowledgable with the State Farm products. Cynthia always goes above and beyond to make sure her State Farm Clients are well taking care of! Cynthia ROCKS!!!"
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Pedro Hernandez

February 21, 2024

5  out of  5 rating by Pedro Hernandez
"The Young lady was very polite and very to point on the matter that I brought up to her. Other companies should have staff like her. Two Thumbs Up. Thank you for your diligence."
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Nancy M

January 29, 2024

5  out of  5 rating by Nancy M
"Had a very pleasant communication with Daniella. Always in touch, attention to details. Was surprised with the prices, got better rate than I had before. Will recommend Daniella to all my friends and family. Thank you. Keep up good rates and excellent service."
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April Huddle

January 24, 2024

5  out of  5 rating by April Huddle
"The entire office has helped me on numerous occasions regarding personal insurance and my company's insurance. They are prompt, attentive and efficient. I highly recommend them. Lourdes and Leslie, thank you for all you do!"
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dennis maugere

January 5, 2024

5  out of  5 rating by dennis maugere
"Leslie Martinez was a pleasure to work with in Walker's State Farm Cooper City office. I highly recommend her to anyone interested in placing insurance where casualty or life insurance is concerned. Dennis Maugere, Leadership Council Member, Southern Poverty Law Center."
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Steven and Teresa Salafrio

December 29, 2023

5  out of  5 rating by Steven and Teresa Salafrio
"Cinthia was great to work with! She helped me add a new vehicle to my policy, quick and simple."
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Tony Milone

December 20, 2023

5  out of  5 rating by Tony Milone
"We have been customers of Frank Walker State Farm and they have always been very responsive and helpful at every opportunity. We had a great experience with Leslie today who went above and beyond to help us with our auto policies. Great service. Thank you!"
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Marina Kreyzer

December 19, 2023

5  out of  5 rating by Marina Kreyzer
"Thank you very much Daniela. She did a great job calculating my coverage and was always in touch. Lots of attention to detail, very honest work. We are glad to have had the experience of communicating with Daniela and always recommend her to our friends! We are glad that we learned about your company. Daniela speaks Russian and English, which is very good, since my English is still poor and I was able to communicate in my native language. Thanks a lot"
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Ana Marquez

December 18, 2023

5  out of  5 rating by Ana Marquez
"Excellent and fast attention"
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Daniel Levine

December 18, 2023

5  out of  5 rating by Daniel Levine
"Auto insurance - I worked with Leslie in this office. She was extremely knowledgeable as well as patient and kind on the phone. I highly recomend"